Grievances
Last updated: 19 October 2026
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, NewScaler has a Grievance Officer for complaints about Proofloop, content published with it, and personal data.
- Grievance Officer
- Shashank Shekhar Singh
- grievance@proofloop.in
- Address
- House No 22, Ward No 5, Munnuganj, Gola Gokarannath Kheri, Block Kumbhi, Lakhimpur Kheri, Uttar Pradesh 262802
- Phone
- +919415509509
How to complain
- Write to the Grievance Officer at the email above (or use Report abuse for a link or page). Include your name, how to reach you, the address of the page or link (or the WhatsApp number or business involved), and what is wrong.
- We acknowledge your complaint within 24 hours and resolve it within 15 days.
- Complaints that content shows a person nude or in a sexual act, or is an impersonation using their image, are acted on within 24 hours.
If you are not satisfied
- About content and our decisions on it: you can appeal to the Grievance Appellate Committee within 30 days of our decision, at gac.gov.in.
- About your personal data: you can complain to the Data Protection Board of India after using our grievance process.